By Greg Nowak. Last updated 2026-07-16.
The EU AI Act’s next transparency deadline is not just a concern for model developers. From 2 August 2026, Article 50 applies to customer-facing bots, synthetic text and media, deepfakes, certain public-interest publications, emotion recognition, and biometric categorisation.
By Greg Nowak. Last updated 2026-07-15.
A voice agent can sound natural, respond quickly and sail through a polished demo. None of that proves it is ready for customers.
The real test starts when a caller changes direction halfway through a sentence, an account lookup fails, or the request requires authority the agent should never have. The same applies when a promising sales enquiry becomes too complex for automation. What happens next matters more than how fluent the opening exchange sounded.
By Greg Nowak. Last updated 2026-07-14.
Open a company website in a browser and everything may appear to be in place: service descriptions, prices, navigation, contact details and supporting metadata. An AI crawler can request the same URL and receive far less.
The gap often comes down to JavaScript. A visitor’s browser runs the code that adds content after the initial page loads. A crawler that reads only the original HTML response may never see those additions, even when they contain the facts someone would need to understand or contact the business.
By Greg Nowak. Last updated 2026-07-13.
Social posts are now part of the Search Console reporting picture. In July 2026, Google began rolling out platform properties for Instagram, TikTok, X and YouTube. Connect an account or channel, and its owner can see which Google queries and individual posts produce impressions and clicks.
That fills a genuine measurement gap. It also creates some less glamorous work around ownership, definitions and maintenance.
By Greg Nowak. Last updated 2026-07-12.
WordPress plugins no longer need a separate integration for every AI provider. Since WordPress 7.0, a plugin can describe the result it needs through a provider-agnostic PHP AI Client. WordPress then routes the request to a suitable model configured by the site owner.
By Greg Nowak. Last updated 2026-07-11.
Google’s new generative AI control in Search Console looks like a simple switch: let your content appear in covered AI features, or exclude it. For a business that relies on search discovery, the decision is much bigger than the interface suggests.
By Greg Nowak. Last updated 2026-07-10.
OpenAI has set an end date for Agent Builder. From November 30, 2026, the visual workflow product will no longer be available on the OpenAI platform.
That does not mean every part of AgentKit is disappearing. But if your business relies on the canvas for an active workflow, you now have a migration project, even if nobody has put it on the delivery plan yet.
By Greg Nowak. Last updated 2026-07-09.
A browser-using AI agent is not just a chatbot with a screen attached. It can read a page, press buttons, fill fields, move through a multi-step workflow, and sometimes keep going until it decides the job is done.
That changes the question for a business. The first question is not simply, can the agent do this? It is, what is it allowed to touch, and where must it stop?
By Greg Nowak. Updated 15 August 2026.
AI-generated JSON looks reassuringly precise. It has field names, tidy nesting, and none of the ambiguity of a paragraph. That makes it useful for updating CRM records, creating support tickets, preparing product data, routing leads, or drafting CMS entries.
It also makes mistakes easier to automate.
By Greg Nowak. Last updated 2026-07-07.
AI search has made an old SEO bargain feel much less reliable. The old bargain was clear enough: let search engines crawl the site, win visibility, and turn the resulting visits into revenue, leads, subscribers, support deflection, or product discovery.
By Greg Nowak. Last updated 2026-07-07.
Product visibility used to look like a mostly front-end job. Improve the copy. Tighten the category pages. Add reviews. Tune the ads. Make the search result more appealing.
That work still matters, but it is no longer enough. For ecommerce teams, a lot of the commercial risk now sits underneath the page: identifiers, feed attributes, structured data, crawlable product content, return policies, prices, availability, and the checks that keep those things saying the same thing.
By Greg Nowak. Updated 18 August 2026.
A convincing Drupal AI demo should make complicated work look simple. That simplicity can be deceptive. Behind one chat box may sit workflow endpoints, privileged tools, uploaded files, third-party models, approval gates, and actions that cost money or change content.
By Greg Nowak. Last updated 2026-07-06.
Most support bot projects start with a reasonable assumption: the answers are already in the help center. Often, they are. The awkward part comes later, when the help center changes and nobody is quite sure what the bot still has access to.
By Greg Nowak. Last updated 2026-07-06.
Agentic AI changes the practical risk of automation. A chatbot can give a poor answer and stop there. An agent connected to a CRM, helpdesk, mailbox, file store, or website can give a poor answer and then act on it.
By Greg Nowak. Last updated 2026-07-05.
Cloudflare Workers are usually introduced for sensible reasons. A webhook needs cleaning up before it reaches the CRM. A redirect needs a little more logic. A form has to call an API. A small endpoint needs to run close to users without standing up more server infrastructure.
By Greg Nowak. Last updated 2026-07-04.
AI automation often starts cheaply. One workflow, one model call, one clear job. Then it gets useful. A button begins triggering tool calls, retries, background checks, follow-up prompts, and scheduled work that nobody watches closely every day.
By Greg Nowak. Updated 17 August 2026.
Connecting ChatGPT to company tools can remove a great deal of copying, searching and routine administration. It can also create a permission boundary that nobody fully understands. The OAuth screen is only one part of that boundary.
By Greg Nowak. Last updated 2026-07-01.
llms.txt is easy to undersell because it looks like a small text file at the root of a website. It is also easy to oversell. It is not a magic AI visibility button, and it does not replace technical SEO, structured content, robots.txt, or sitemaps.
The better way to think about it is as a curated, Markdown-based guide for language models. It tells AI tools which parts of a site matter, and where to find the material the business is willing to stand behind.
By Greg Nowak. Updated 17 August 2026.
A long-running AI request can now survive beyond a browser session or short HTTP timeout. That is useful for document reviews, research, record enrichment, report preparation, support triage, and other work that may take minutes rather than seconds.
By Greg Nowak. Updated 17 August 2026.
An internal API can work well for years while depending on knowledge that was never written down. Developers remember which fields are effectively mandatory. Operations teams know which actions are safe to retry. Someone on Slack can explain what an obscure error really means.
