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workflow automation

By Greg Nowak , 3 September, 2026
Illustrated infographic summarizing: OpenAI Has Machine Identity Now. Which Jobs Should Lose API Keys?

OpenAI Has Machine Identity Now. Which Jobs Should Lose API Keys?

OpenAI’s X.509 workload identity can replace API keys for the right workloads. This practical framework helps teams decide where to start safely.

Tags

  • OpenAI API
  • workload identity
  • mTLS
  • AI security
  • workflow automation
By Greg Nowak , 2 September, 2026
Illustrated infographic summarizing: WordPress 7.1 Exposes AI-Ready Actions. Who Gets to Run Them?

WordPress 7.1 Exposes AI-Ready Actions. Who Gets to Run Them?

WordPress 7.1 helps AI agents discover and invoke site abilities. Here is how to keep exposure, authentication and permission firmly separate.

Tags

  • WordPress 7.1
  • AI agents
  • Abilities API
  • API Security
  • workflow automation
By Greg Nowak , 22 August, 2026
Illustrated infographic summarizing: Your AI workflow has logs. Can they explain one bad decision?

Your AI workflow has logs. Can they explain one bad decision?

Logs can show that every service worked while leaving a bad AI decision unexplained. See how connected traces and careful redaction close the gap.

Tags

  • AI observability
  • OpenTelemetry
  • workflow automation
  • LLM operations
  • API integration
By Greg Nowak , 10 August, 2026
Illustrated infographic summarizing: Prompt Caches Have Write Costs Now—Audit What Your Workflow Reuses

Prompt Caches Have Write Costs Now—Audit What Your Workflow Reuses

GPT-5.6 makes cache writes billable. See how to spot wasted writes, stabilise prompt prefixes, place breakpoints and measure whether caching pays.

Tags

  • AI integration
  • prompt caching
  • API costs
  • Performance
  • workflow automation
By Greg Nowak , 22 July, 2026
Illustrated infographic summarizing: OpenAI Presence Arrived—But Is Your Workflow Ready for an Agent?

OpenAI Presence Is Here. Is Your Workflow Ready for an Agent?

A practical readiness test for OpenAI Presence: map the workflow, limit permissions, plan handoffs, evaluate real cases, and monitor production.

Tags

  • OpenAI Presence
  • AI agents
  • workflow automation
  • operational readiness
  • AI evaluation and monitoring
By Greg Nowak , 15 July, 2026
Illustrated infographic summarizing: A Voice Agent Is Only Ready When the Human Handoff Works

A Voice Agent Is Only Ready When the Human Handoff Works

A practical release guide for voice agents: define escalation triggers, preserve context, limit tool access and measure whether human handoffs resolve calls.

Tags

  • AI voice agents
  • OpenAI API
  • workflow automation
  • customer support
  • human handoff
By Greg Nowak , 10 July, 2026
Illustrated infographic summarizing: OpenAI Is Retiring Agent Builder: Save the Workflow, Not Just Prompts

OpenAI Is Retiring Agent Builder: Save the Workflow, Not Just Prompts

OpenAI retires Agent Builder on November 30, 2026. Here is what teams need to preserve, how to choose a migration path, and how to cut over safely.

Tags

  • AI integration
  • OpenAI
  • agent migration
  • workflow automation
  • API development
By Greg Nowak , 9 July, 2026
Illustrated infographic summarizing: AI agents need a browser policy before they start clicking around

Before AI agents start clicking, write a browser policy

A practical browser-agent policy for controlling access, approvals, prompt injection, audit evidence, and safe rollouts across business systems.

Tags

  • AI agents
  • browser automation
  • workflow automation
  • AI governance
  • Operations
By Greg Nowak , 4 July, 2026
Illustrated infographic summarizing: AI automations need a spend dashboard before the first runaway bill

AI automations need a spend dashboard before the first runaway bill

AI automations can burn budget through retries, background agents, and repeated context. Add spend visibility before useful work becomes surprise cost.

Tags

  • AI operations
  • OpenAI API
  • workflow automation
  • cost control
  • technical project management
By Greg Nowak , 29 June, 2026
Illustrated infographic summarizing: Agent-ready APIs need a contract audit before MCP rollout

Agent-ready APIs: audit the contract before MCP rollout

Before exposing an internal API through MCP, audit tool contracts, permissions, approvals and failure paths so agents can act safely and predictably.

Tags

  • AI agents
  • MCP
  • api integrations
  • OpenAPI
  • workflow automation

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Written recommendations from Trafik og Veje, Aarhus Municipality (2011) and AgroTech (2010) — read them on LinkedIn.

Illustrated infographic summarizing: Drupal Relaunch: What Happens to Your Content and Old URLs?
Drupal Relaunch: What Happens to Your Content and Old URLs?
2026-09-09

Planning a Drupal relaunch? Set clear rules for content, translations, media and old URLs, with a practical checklist for approving the migration and launch.

Illustrated infographic summarizing: AI alt text: How to tackle your online store’s image backlog
AI alt text: How to tackle your online store’s image backlog
2026-09-08

Use AI for your online store’s alt text with a manageable pilot: map the images, generate suggestions in Danish, and check the results in WordPress and WooCommerce.

Illustrated infographic summarizing: From Supplier PDFs to Product Data: Where AI Needs a Second Check
From Supplier PDFs to Product Data: Where AI Needs a Second Check
2026-09-07

Supplier files need more than extraction. Here’s how to check coverage, match SKUs, resolve unclear units and prices, and test product data before a catalogue import.

Illustrated infographic summarizing: Shorter TLS Certificates: Will Your Renewal Setup Keep Up?
Shorter TLS Certificates: Will Your Renewal Setup Keep Up?
2026-09-06

Shorter TLS certificates leave less room for renewal problems. Check domain validation, scheduling, deployment and the certificate your customers actually receive.

Illustrated infographic summarizing: Your AI Image Has Content Credentials. Will Your Website Keep Them?
Your AI Image Has Content Credentials. Will Your Website Keep Them?
2026-09-05

AI image credentials can disappear during routine website processing. Learn how to test your CMS, optimizer, CDN, and publishing workflow end to end.

Illustrated infographic summarizing: What Are Customers Asking? Let AI Find the Patterns in Support Tickets
What Are Customers Asking? Let AI Find the Patterns in Support Tickets
2026-09-04

AI-based ticket analysis can uncover recurring complaints, product defects and gaps in documentation—without the company needing yet another chatbot.

Illustrated infographic summarizing: OpenAI Has Machine Identity Now. Which Jobs Should Lose API Keys?
OpenAI Has Machine Identity Now. Which Jobs Should Lose API Keys?
2026-09-03

OpenAI’s X.509 workload identity can replace API keys for the right workloads. This practical framework helps teams decide where to start safely.

Illustrated infographic summarizing: WordPress 7.1 Exposes AI-Ready Actions. Who Gets to Run Them?
WordPress 7.1 Exposes AI-Ready Actions. Who Gets to Run Them?
2026-09-02

WordPress 7.1 helps AI agents discover and invoke site abilities. Here is how to keep exposure, authentication and permission firmly separate.

Illustrated infographic summarizing: From Sales Meeting to CRM: Automate Follow-Up Without Compromising Data Quality
From Sales Meeting to CRM: Automate Follow-Up Without Compromising Data Quality
2026-09-01

How to use AI for meeting notes and follow-up while fixed rules protect CRM data, customer matching and the sales pipeline from errors and premature changes.

Illustrated infographic summarizing: Your AI Gateway Can Name the User. Decide What That Log Is For
Your AI Gateway Can Name the User. Decide What That Log Is For
2026-08-31

Identity-aware AI Gateway logs can sharpen security and cost control, but only when attribution, access, retention, guardrails, and response are clearly defined.

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