By Greg Nowak, 19 July, 2026 Your AI Workflow Needs an Acceptance Test Before It Meets Customers A practical way to test AI workflows using realistic scenarios, tool checks, human rubrics, regression suites, and clear release gates. Tags AI workflow automation LLM evaluation release governance OpenAI integrations quality assurance
By Greg Nowak, 2 July, 2026 ChatGPT apps need a permissions map before they touch company data ChatGPT apps now reach into business tools. Before rollout, map OAuth scopes, sync paths, write actions, prompts, and admin ownership. Tags OpenAI integrations AI governance workflow automation oauth internal knowledge
By Greg Nowak, 10 June, 2026 AI Voice Agents Need More Than a Number and a Realtime Model OpenAI Realtime SIP and Twilio Conversation Relay make inbound AI calls practical, but published numbers still need careful greetings, routing, language handling, handoffs, and cost controls. Tags AI voice agents OpenAI integrations Twilio SIP lead routing