Your Site Search Knows Product Names. Can It Understand Customers?
Improve site search for customers who use everyday language. See where synonyms, semantic retrieval and behavioural signals help, while keeping product codes reliable.
API integration
Before an AI Assistant Issues a Refund, Put Approval in Its Path
Build an AI refund workflow that lets staff approve the exact payment and amount, prevents duplicate requests, and keeps support informed when refunds stall.
Your AI workflow has logs. Can they explain one bad decision?
Learn how to trace a bad AI decision across documents, model calls, tools and APIs, keep sensitive data out of logs, and test whether a fix actually works.
Cloudflare Changed DoH JSON. What Else Is Parsing DNS as Text?
Cloudflare’s DoH JSON changes can break DNS scripts without breaking HTTP requests. Learn what changed, where to look, and how to prioritise a reliable repair.
AI Agents Need a Spending Brake, Not Just a Billing Dashboard
Keep AI agent costs under control with enforced task budgets, retry limits and safe handoffs. A practical guide for business owners, operations leads and agencies.
Before Your Support Bot Learns the Help Center, Make Sure It Can Forget
Before launching a support bot, test how withdrawn help articles leave search, caches and answers. A practical deletion checklist for owners and delivery teams.
Written recommendations from Trafik og Veje, Aarhus Municipality (2011) and AgroTech (2010).
