Your Site Search Knows Product Names. Can It Understand Customers?
Improve site search for customers who use everyday language. See where synonyms, semantic retrieval and behavioural signals help, while keeping product codes reliable.
API integration
Before an AI Assistant Issues a Refund, Put Approval in Its Path
An AI assistant can prepare a refund, but a person should approve the exact payment and amount. Here is how to make that approval hold up through execution and retries.
Your AI workflow has logs. Can they explain one bad decision?
A practical guide to tracing one bad AI decision across retrieval, model calls, tools and APIs—without creating a sensitive-data archive.
Cloudflare Changed DoH JSON. What Else Is Parsing DNS as Text?
Cloudflare’s DoH JSON changes can break DNS scripts without breaking HTTP requests. Learn what changed, where to look, and how to prioritise a reliable repair.
AI Agents Need a Spending Brake, Not Just a Billing Dashboard
Keep AI agent costs under control with enforced task budgets, retry limits and safe handoffs. A practical guide for business owners, operations leads and agencies.
Before Your Support Bot Learns the Help Center, Make Sure It Can Forget
Before connecting a support bot to your help center, prove that withdrawn pages disappear from retrieval, citations, caches, tests, and production answers.
Written recommendations from Trafik og Veje, Aarhus Municipality (2011) and AgroTech (2010).
