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content governance

By Greg Nowak, 6 July, 2026
Hand-drawn sketch infographic summarizing: Article 503

Support bots need a deletion test before they learn the old help center

Before a support bot learns old help-center content, test whether deleted pages vanish from retrieval, citations, evals, and monitoring.

Tags

  • AI
  • RAG
  • support automation
  • content governance
  • API integration
By Greg Nowak, 18 June, 2026

When Google can call the business, your local data stops being cosmetic

Google Search is starting to book and call local businesses, which makes hours, service areas, phone routing, and landing-page accuracy part of day-to-day operations.

Tags

  • ai search
  • local SEO
  • Google Business Profile
  • lead routing
  • content governance
By Greg Nowak, 17 June, 2026

AI bot traffic just beat humans, and crawler rules are no longer optional

Bots now make up more web traffic than humans, and Cloudflare's AI crawler controls give site owners a practical way to audit, block, allow, or price access.

Tags

  • AI crawler control
  • Cloudflare
  • content governance
  • Technical SEO
content governance

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