Chatbot Transcripts Quietly Became a Retention and Redaction Problem
Chatbot transcripts spread across providers, logs and support tools. Here is how to map each copy, redact sensitive data and test deletion properly.
workflow-automation
Before an OpenAI Agent Touches Your CRM, Map the Boring Boundaries
Before connecting an OpenAI agent to your CRM or helpdesk, define its permissions, approval gates, injection tests, audit trail, and recovery plan.
ChatGPT Is Becoming Office Software: Put Admin Hygiene First
ChatGPT now has files, sessions, apps, and scheduled work. Treat it like office software: audit access, clean up retained data, and limit risk.
Written recommendations from Trafik og Veje, Aarhus Municipality (2011) and AgroTech (2010).
