Chatbot Transcripts Quietly Became a Retention and Redaction Problem
Chatbot transcripts spread across providers, logs and support tools. Here is how to map each copy, redact sensitive data and test deletion properly.
workflow-automation
Before OpenAI Agents Touch Your CRM, Map the Boring Boundaries
Before giving OpenAI agents CRM or helpdesk access, define ownership, least-privilege permissions, approval gates, injection tests, logging, and rollback.
ChatGPT Is Becoming Office Software: Put Admin Hygiene First
ChatGPT now has files, sessions, apps, and scheduled work. Treat it like office software: audit access, clean up retained data, and limit risk.
Written recommendations from Trafik og Veje, Aarhus Municipality (2011) and AgroTech (2010).
